Etiquette for Answering Phone Calls. Pitch, Tone and Inflection.

Aim: students understand the importance of pitch, tone and inflection when answering phone calls.
Procedure: 
Students read the questions in the handout
Students answer the questions while/after watching the video
Materials:
  • Lady in Red video on pitch, tone and inflection (available on  youtube or download from link below) 
  • Handout for students
  • Key  to tasks/instructions (if needed) 
Download the materials  HERE 

Comments

Post a Comment

Popular posts from this blog

Autonomous learning. Freerice quizzes on English vocabulary, English grammar, humanities, maths...etc

Image
The Autonomous learning label contains tasks that students can carry out on their own. Access the web HERE , choose your topic and start donating.  Aim: practice English vocabulary (from level 1 to level 60), your grammar (from level 1 to level 5)  and also other topic such as Maths, Literature or Geography... Participate!  you are donating 10 grams of rice every time you hit the correct answer. Access the web HERE , choose your topic and start donating. Freerice is a non-profit website that is owned by and supports the United Nations World Food Programme . 
Read more

Hotels of the future. What will they be like? Reading/Speaking Task

Image
  Adapt the speed of text in telemprompter to the reading abilities of your students Level:  Intermediate and upper Materials:  A teleprompter (see link below), and a projector   The text below to copy and paste into  the teleprompter   Sources of texts (adapted):   http://www.travelmarketreport.com/articles/Top-10-Hotel-Trends-For-The-Futur   https://www.hospitalitynet.org/news/4080315.html Procedure:  Teacher copies and pastes the text into a TELEPROMPTER. Teacher tells students they are going to read about hotels of the future. Students need to retain as much information as they can.  Students work in pairs   (A and B) 1.       Start the teleprompter 2.       A reads while B sits facing the wall. 3.       Stop the teleprompter 4.       A tells B what he/she has   read 5.       Start the teleprompter...
Read more

How to complete a Declaration of Origin form. Logistics.

Image
Aim: students fill in a certificate of origin Procedure: students read the case and their company data so that they can fill in the provided Certificate of Origin of goods that are shipped to South Africa. You can download the materials by clicking HERE Materials: Document with information for the students (their company name, order form...) Declaration of origin form  to fill in (word format so that students can complete it digitally if desired)  Model of declaration for the teacher  You can download the materials by clicking HERE
Read more