Bad service at a phone shop

Aim:  Students watch the video and reflect on the bad manners of the shop assistant. 
This is a good occasion to reflect on class and accent.
The follow up might be a complain letter. 

See and download  materials  HERE
Materials include Pre-viewing, While viewing and Post Viewing tasks 
You can download the VIDEO from this page HERE

You will need:
  • The video below 
  • The Student's tasks 
  • The teacher pack     
See and download  materials  HERE
 


Popular posts from this blog

ESL teacher toolbox. Teleprompter

Image
The label ESL teacher toolbox contains a list of on-line tools that facilitate the teachers' task. A teleprompter is a device used in television and moviemaking to project a speaker's script out of sight of the audience. Procedure: Teleprompter Open the teleprompter (see link underneath) Copy and paste a text Choose speed, font size, etc.  Use a teleprompter for; Speed reading  Speed note-taking Lyric learning  Poetry reading  Guess what comes next Access the teleprompter HERE Thanks to our teacher trainer Mike O'Neill for providing us with the link to this resource. Course 77 at the British Council Summer 2012.
Read more

Rory Sutherland. The added value of advertising

Second Year Students. Culture and Leisure.  First Lecture. Advertising  Advertising adds value to a product by changing our perception, rather than the product itself. Rory Sutherland makes the daring assertion that a change in perceived value can be just as satisfying as what we consider “real” value -- and his conclusion has interesting consequences for how we look at life. You will need:  Introduction to Rory Sutherland's task. Power Point presentation (for the teacher) Script of the talk with vocabulary (for the students)   You can download the   Introductory Power Point , and   script and vocabulary   HERE Video of the talk: provided below to watch on-line or downloadable from the original Ted Talk site HERE. Questions  Read the following statements by Rory Sutherland. Do you agree with them? Can you provide examples that support or contradict his ideas?  1. Once you have reached a reasonable level of wealth,   most of the p...
Read more

How to look up a word in a bilingual dictionary (English- Spanish)

Image
Aim: The aim of this task is for the students to see that  grammar class and general meaning of a sentence are crucial before looking up words in the dictionary. Even then choosing the correct word can be difficult. Students need an English/Spanish dictionary. Ideally they should do the following exercise in the computer room using the dictionary in www.wordreference.com .  Download the documents  from this link: HERE  You will need: Answer Sheet for the Teacher  Tasks for the students.  You need not make photocopies. Just project the document on your whiteboard. Download the documents  from this link: HERE
Read more