Bad service at a phone shop

Aim:  Students watch the video and reflect on the bad manners of the shop assistant. 
This is a good occasion to reflect on class and accent.
The follow up might be a complain letter. 

See and download  materials  HERE
Materials include Pre-viewing, While viewing and Post Viewing tasks 
You can download the VIDEO from this page HERE

You will need:
  • The video below 
  • The Student's tasks 
  • The teacher pack     
See and download  materials  HERE
 


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